Business Analyst

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Elite Technology

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Elite Technology is a company specializing in financial solutions for law firms globally. With over 70 years of experience, Elite offers a range of products designed to boost operational efficiency, increase profitability, and provide strategic visibility. Their innovative solutions, like the cloud-native SaaS product 3E and the electronic billing system eBillingHub, streamline finance and accounting operations in law firms, enhancing billing, invoicing, and financial reporting. Elite's tools enable law firm leaders to make informed business decisions and effectively manage their firms.

software • legal • practice management • financial management • professional services firms

501 - 1000 employees

☁️ SaaS

🤝 B2B

📋 Description

• Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. • As a Business Analyst, you are an experienced member of the team who will drive business process improvements for Elite products. • You will lead analysis efforts, mentor junior analysts, and take ownership of the business process architecture. • This role requires advanced expertise in business analysis, continuous improvement, and a strong analytical approach to enhancing business processes, with a particular focus on SaaS software solutions.

🎯 Requirements

• Bachelor's degree in STEM field, or equivalent experience. • 3+ years of experience with SQL. • 3-5 years of experience as a Business Analyst or in a similar role, with a focus on SaaS software and/or financial applications. • Strong analytical and problem-solving skills. • Excellent oral and written communication skills as well as strong interpersonal skills. • Proficiency in business analysis tools and techniques. • Experience in use of data analytical and reporting tools as support for analytical work. • Ability to work independently and as part of a team. • Strong attention to detail and organizational skills. • Knowledge of data analysis and reporting tools. • Strong ability to manage ambiguity and drive clarity in complex technical and financial discussions. • Excellent stakeholder management skills, with the ability to influence product roadmaps and business priorities. • Experience in applying software QA methodologies and tools to ensure comprehensive test execution. • Certification in Business Analysis (e.g., CBAP, CCBA) will be considered as a differential. • Prior experience with Public Cloud solutions (preferable Azure, or AWS, GCP) will be considered as a differential. • Proficiency in English at a B2+ level or higher (CEFR), with the ability to communicate effectively in both written and spoken formats.

🏖️ Benefits

• 100% remote work, with the ability to go to a WeWork in Escazú • PTO • 2 Elite Mental Health Days per year • Annual Incentive Plan • 14 Paid Costa Rica Holidays • Comprehensive medical, dental, and vision benefits • Life Insurance