Executive Director - Patient Travel

April 8

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Logo of Elligo Health Research

Elligo Health Research

Elligo Health Research is a company that facilitates clinical trials by bridging the gap between research and healthcare. They provide essential tools and services such as patient recruitment, engagement, and innovative technologies, including their proprietary IntElligo® system. With access to a vast network of healthcare and research sites, Elligo supports sponsors, clinical trial sites, and patients in navigating the complex landscape of clinical research across a wide range of therapeutic areas.

Patient recruitment • Study initiation • Investigator support • Site development

📋 Description

• The Executive Director of Patient Travel is responsible for effectively managing travel department and execution of all travel projects. • This individual drives delivery of entire travel portfolio, strategic planning, operational planning, business processes, and system rollouts, as needed. • This individual develops, modifies, and executes patient travel policies and procedures regarding the patient experience. • The Executive Director leads and manages all travel program projects and ensures that budgets, KPIs and goals are met. • The Executive Director will ensure the clients’ studies/portfolios meet all the internal and customer quality standards. • The Executive Director will work across the business to identify, scope, and drive strategic alliances within the current portfolio as well as strategic new business opportunities. • In this role, the Executive Director will provide subject-matter expertise and leadership skills to actively monitor and make recommendations to travel portfolio and cross-functional team performance to deliver program, project, and portfolio goals effectively. • In addition, the Executive Director manages and mentors travel staff in general team leadership, customer & project management, internal Elligo processes, and project-specific tasks.

🎯 Requirements

• Deep travel clinical trial service line knowledge, specifically experience in clinical trial travel, vendor management, and portfolio management. • Ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines. • Strong interpersonal skills with a collaborative style. • Ability to distill complex issues and ideas down to simple comprehensible terms. • Analytical and problem-solving skills, strategic thinking capabilities, project management, planning and organizational skills. • Clear and concise written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively. • Proven track record of building and maintaining solid relationships with both internal and external stakeholders. • Self-motivated; able to work independently to complete tasks respond to department requests and collaborate with others to utilize their resources and knowledge to identify quality solutions. • Strong organizational skills: ability to accomplish multiple tasks within the agreed-upon timeframes through effective prioritization of duties and functions in a fast-paced environment.

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