Consultant - Extended Services

February 6

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Emburse

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Emburse is a company that provides innovative solutions for travel and expense management. It focuses on offering businesses forward-thinking technology to manage and streamline their expense and travel management processes efficiently. Emburse's diverse set of software solutions includes travel management, invoice and payments automation, and insights analytics. Known for its mobile-friendly and customizable applications, Emburse aims to help businesses optimize their financial processes and enhance data-driven decision-making. The company's commitment to security and data processing requirements ensures that user information remains protected. With a recognition in the industry for its advanced technology, Emburse empowers finance teams to lead their organizations through data-driven advancements.

501 - 1000 employees

💸 Finance

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2019-07

📋 Description

• At Emburse our mission is to help make our users’ lives – and their businesses – better. • We are dramatically transforming how organizations manage corporate expenses and invoices. • We humanize work by automating manual tasks and saving users’ time, so they can focus on what matters most – their family, community, or more rewarding work. • We help CFO’s give their employees a simple and amazing experience while ensuring compliance and reducing costs. • Our solutions are tailored for companies from start-ups and SMBs to enterprises such as Microsoft, Pinterest, Bosch, Bill & Melinda Gates Foundation, and Estee Lauder. • We have more than 18,000 customers and 12 million users globally. • Extended Service Consultants are responsible for activating and configuring Emburse software for existing clients purchasing professional services. • These activities include consultation to determine the best configurations for the client’s business needs and long-term usage of the software and may include support of managed service offerings.

🎯 Requirements

• Bachelor's degree, college diploma in related field and/or equivalent experience • 5 years experience using or administrating database-driven workflow products and/or financial management software • Minimum 3 years experience working with Emburse products (or equivalent) within the area of responsibility preferred • Ability to manage multiple large initiatives and cases with minimal guidance • Proven ability to handle customer escalations and concerns • Experience working with data to solve business problems/generating actionable insights • Demonstrate strong communication and customer handling skills • Excellent business writing and verbal communication skills • Strong knowledge of accounting systems, practices, and terminology as relevant to our product offerings (outbound files that load into accounting systems) • Ability to influence and be effective with the senior leadership team and the project management team • Ability to see the big picture, evaluate, and create efficient processes • Highly efficient in using Microsoft products with an emphasis on Excel