Consultant - Extended Services
October 25
Description
• Extended Service Consultants are responsible for activating and configuring Emburse software for existing clients purchasing professional services. • These activities include consultation to determine the best configurations for the client’s business needs and long-term usage of the software and may include support of managed service offerings
Requirements
• Bachelor's degree, college diploma in related field and/or equivalent experience • 5 years experience using or administrating database-driven workflow products and/or financial management software • Ability to manage multiple large initiatives and cases with minimal guidance • Proven ability to handle customer escalations and concerns • Experience working with data to solve business problems/generating actionable insights required • Demonstrate strong communication and customer handling skills • Excellent business writing and verbal communication skills • Strong knowledge of accounting systems, practices and terminology as relevant to our product offerings • Proficiency with Emburse products within the area of responsibility (or equivalent) and minimum 3 years experience demonstrating the same • Ability to influence and be effective with the senior leadership team and the project management team • Ability to see the big picture, evaluate, and create efficient processes
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