Support Development Engineer

February 5

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $90k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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EnergyHub

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EnergyHub is a company that specializes in distributed energy resource management (DERMS) solutions. They help utilities to quickly scale virtual power plants (VPPs) and manage load growth and renewables, promoting reliable flexibility at every level of the grid. Their platform orchestrates cross-device energy resources like thermostats, batteries, and electric vehicles to shape loads, reduce congestion, and expand storage capacity. EnergyHub also provides end-to-end services for successful program design and management, including demand response strategies and dynamic load shaping to optimize grid performance. Their ecosystem is the largest of its kind in the industry, leveraging partnerships with DER providers to deliver effective energy solutions.

Energy management • Demand response • Energy efficiency • Consumer engagement • software

51 - 200 employees

⚡ Energy

☁️ SaaS

🏢 Enterprise

💰 $500k Debt Financing on 2012-12

📋 Description

• EnergyHub empowers utilities and customers to create a clean, distributed energy future. • Hiring a Support Engineer to assist the Engineering department as we scale. • Identify root causes of technical issues and respond to production issues. • Configure programs and data flows between EnergyHub and partners. • Build dashboards and identify technical solutions to mitigate issues. • Debug issues by looking at logs, data, and code. • Maintain Python scripts for data migrations and improvements.

🎯 Requirements

• Ability to combine information gained from multiple sources to identify root causes • Strong organizational skills and an eye for calling out areas for improvement • Strong communication skills • Comfort working with internal teams as well as external partners • Comfort working across time zones and cultures • An understanding of code versioning concepts and experience with tools like git • Experience identifying and debugging issues using tools like AWS Cloudwatch, Sentry or Datadog • Experience working with 3rd Party API’s using Postman • Experience with a scripting language such as Python • Experience or familiarity with Fullstack web development • Experience with the AWS ecosystem (and/or other Azure/GCP/etc.)

🏖️ Benefits

• 100% paid medical for employees • 401(k) with employer match • Casual environment • Flexibility to set your own schedule • Fully stocked fridge and pantry • Free Citi Bike membership • Secure bike rack • Gym subsidy • Paid parental leave • Education assistance program