Customer Service and Sales Representative

3 days ago

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Description

• Ready to disrupt industries and work day and night to build the next big thing? • Join a successful international e-commerce team as Customer Service and Sales Representative. • Help us grow in the Home & Living category working remotely from anywhere in the Philippines. • Turn customer inquiries into sales opportunities in the furniture online market. • Conduct stellar communication with customers via email, telephone, or LiveChat.

Requirements

• Fluency in English and confidence in using your language skills over the phone and in emails. • Experience in customer service-related positions (bonus points for the sales experience). • High level of energy and enthusiasm, positive mindset, and hands-on approach. • Proactivity and prioritization: get the things done attitude, ready to jump in and help, based on priority and urgency. • Great soft skills, especially communication, patience and empathy. • Resilience: coping well with pressure, open to receiving and adapting to feedback. • Multitasking: adapting to different situations in a limited amount of time. • Accountability: ability to work with little or no supervision. • Ability to learn fast, adjust and apply new knowledge, follow and execute defined processes and procedures. • Elaborate computer skills to comfortably navigate across different systems while speaking to customers.

Benefits

• Competitive salary and benefits package. • Lots of opportunities to grow professionally and get promoted. • Flexible working hours - work remotely within regular day shifts/night shifts or evening shifts. • Personal Development plans, helping your growth. • Young and dynamic team in a diverse and friendly environment. • A truly international workplace, operating in multiple countries and markets across the globe.