Customer Growth Associate

4 days ago

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Logo of Enthuse

Enthuse

Online Fundraising • Digital • Fundraising • Payments • Event Registration

51 - 200 employees

Founded 2012

🤝 Non-profit

☁️ SaaS

🤲 Charity

💰 Series A on 2021-03

Description

• Engage with small UK charities, converting leads into sales • Guide new customers through onboarding process • Conduct retention calls and increase client satisfaction • Serve as point of contact for fee/service-related queries • Collaborate with commercial teams for maximized opportunities • Continuous learning and skill development

Requirements

• Relevant sales experience • SaaS sales experience (preferred) • Customer retention / cancellation experience (preferred) • SaaS onboarding experience (preferred)

Benefits

• Early Friday finish • Optional team drinks • Team incentives • Various company socials • Generous equity options scheme • One paid day to fundraise for a charity of your choice • 25 days holiday and bank holidays (33 in total) • Cycle to Work scheme • Season ticket loan • Private health insurance coverage

Apply Now
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