Benefits Counselor

November 4

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EOI Service Company

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Expert evaluation of voluntary benefits market • Customized Total Compensation Statements • Electronic core benefit enrollments • Coaching employees to appropriate plan options • Promoting employers'​ Health and Wellness

51 - 200 employees

Founded 1979

🤝 B2B

📚 Education

👥 HR Tech

💰 Private Equity Round on 2020-09

Description

• Under the supervision of Account Executives and Call Center Managers, the Benefits Counselor will contact client employees to educate them on the available insurance products offered by their employer. • Collaborates with the Account Executive and Call Center Managers to ensure that client standards and requirements are met during benefits consultations. • Educates and assists employees in benefits enrollment activities, as directed by the client. • Communicates available programs to eligible employees/members, and enrolls employees in elected programs. • Completes and submits all applications in compliance with data entry and data privacy policies and regulations.

Requirements

• Knowledge of insurance products, such as life, health, and voluntary benefits. • Strong communication skills with the ability to interpret customer needs and educate on available benefits. • Ability to maintain documentation in a concise, accurate and timely fashion. • Ability to manage scheduled appointments for call center contact, in timely and efficient manner. • Attend department meetings and trainings, whether on-site or online. • Perform other reporting and administrative duties as directed. • Ability to work various shifts.