Senior Business Analyst

2 days ago

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Epiq

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eDiscovery • Investigations • Document Review • Forensics & Collections • Processing

5001 - 10000 employees

☁️ SaaS

📋 Compliance

🔒 Cybersecurity

Description

• We are seeking a detail-oriented and analytical Senior Business Analyst with expertise in Contract Lifecycle Management (CLM) to join our team. • This role will be a key contributor to CLM implementation projects, working closely with clients to understand business needs, analyze contract management processes, and support the design and deployment of CLM solutions. • The ideal candidate will have a strong background in requirements gathering, process mapping, and solution configuration, with a focus on delivering tailored solutions that drive efficiency and compliance in contract management. • Conduct interviews and workshops with stakeholders to gather, document, and validate business requirements for CLM projects. • Develop a deep understanding of client contract management processes, identifying opportunities for automation and efficiency improvements. • Serve as a trusted advisor to clients, translating business needs into functional requirements and aligning solutions with strategic goals. • Analyze current-state contract lifecycle processes, including contract creation, approval, negotiation, and post-execution management. • Collaborate with clients to design future-state processes, focusing on best practices and optimizing the CLM workflow for scalability and compliance. • Support the configuration of the CLM systems based on gathered requirements, including workflows, templates, metadata, and reporting dashboards. • Partner with technical teams to oversee and validate customizations, integrations, and data migrations as part of the CLM implementation. • Develop training materials, user guides, and process documentation to support end-user adoption of the CLM solution. • Monitor solution performance and user feedback post-implementation, making recommendations for continuous improvement.

Requirements

• Bachelor’s degree in Business, Information Systems, or a related field; Master’s degree is a plus. • 5+ years of experience as a Business Analyst, preferably with a focus on CLM or related contract management software or CLM consultancy practice. • Demonstrated experience in requirements gathering, process analysis, and solution configuration within a CLM system (e.g. Agiloft, Conga, ContractPodAi, Malbek, SerionLabs). • Proficiency in process mapping and business analysis techniques using Use Cases, User Stories, Swim Lanes and Entity Modelling. • The ability to deconstruct and identify Contract Template structures, clauses and taxonomy for optimization and rationalization. • Experience with CLM configuration and understanding of contract lifecycle processes. • Familiarity with data analysis and reporting tools, with the ability to derive insights from contract performance metrics. • Experience in the execution of an implementation methodology including Prince, Agile and Scrum practices. • Strong written and verbal communication skills, with an ability to articulate technical concepts to non-technical stakeholders. • Proven ability to build and maintain positive client relationships. • Strong time management and the ability to prioritize and manage your own workload. • Detail-oriented and self-motivated, with a commitment to delivering high-quality work.