EPS Corporation
EPS Corporation is a company specializing in software development, information management, and cybersecurity solutions. It offers a wide range of services such as maintenance, logistics, fielding solutions, and training. EPS Corporation also provides engineering and analysis, IT networks, and communications solutions. Furthermore, the company engages in fabrication and prototyping services. EPS Corporation partners with various agencies, offering contract vehicles like Multiple Award IDIQ, Army RS3, GSA OASIS, and Seaport-NxG. The company is dedicated to exceeding customer expectations across its diverse services.
NET • FMS Support • TPF • C4ISR Communications • Help Desk Integration
Technical Support Specialist
February 22
EPS Corporation
EPS Corporation is a company specializing in software development, information management, and cybersecurity solutions. It offers a wide range of services such as maintenance, logistics, fielding solutions, and training. EPS Corporation also provides engineering and analysis, IT networks, and communications solutions. Furthermore, the company engages in fabrication and prototyping services. EPS Corporation partners with various agencies, offering contract vehicles like Multiple Award IDIQ, Army RS3, GSA OASIS, and Seaport-NxG. The company is dedicated to exceeding customer expectations across its diverse services.
NET • FMS Support • TPF • C4ISR Communications • Help Desk Integration
📋 Description
• Manage technical support for innovative digital products • Handle tier 1 and tier 2 inquiries from educator community • Ensure a smooth and efficient experience for customers
🎯 Requirements
• Bachelor’s degree preferred • 2-4 years’ experience supporting customer digital implementations and ongoing needs • Attention to detail while multi-tasking • Above average knowledge of Microsoft Office products • Strong communication and relationship building skills • Experience troubleshooting roster data errors • Experience troubleshooting basic network problems • Knowledge of different operating systems and web browsers • Experience using various forms of technology used by educators
🏖️ Benefits
• Competitive compensation package based on various factors • Annual bonus or commission • 401(k) retirement plan with employer match • Medical, dental, and vision insurance effective day 1 • Generous PTO and paid holidays • Employer paid life and short & long term disability insurance • Laptop for your home office • Flexible remote-first work culture
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