Customer Care Specialist

August 26, 2024

Apply Now
Logo of Everli

Everli

Everli is an online grocery shopping and delivery service that partners with popular supermarket chains such as Lidl, Coop, Conad, and Carrefour, among others, in over 50 cities across Italy. Customers can select their preferred stores and products through the Everli app, and a personal shopper will carefully choose and deliver the groceries to their doorstep at the selected time. Everli offers flexible payment options and speedy service, often delivering within a few hours. Originally known as Supermercato24, Everli has expanded internationally, reaching countries like Poland, and continues to grow in terms of coverage and services. The company emphasizes convenience, quality, and customer satisfaction in every delivery, aiming to make life easier for families, elderly, and busy individuals who rely on their efficient and friendly platform.

egrocery

51 - 200 employees

Founded 2014

🛍️ eCommerce

👥 B2C

🏪 Marketplace

📋 Description

• Manage daily contacts with Customers and Shoppers • Take care of logistics issues and Orders Assignation • Process customer orders, inquiries or complaints • Maintain proper administration of order information • Execute cash collection in line with payment terms • Report bugs related to apps • Responsible for product recalls • Prevent and manage frauds • Answer technical questions and resolve difficulties • Familiarize with new products and services

🎯 Requirements

• Bachelor Degree in humanities or communications • Previous experiences in customer or operations facing roles (up to 1 year) • Proficient with Office (specifically, Excel) • Available to work on shifts, even during weekends and holidays • Mother tongue or fluent in Italian, upper intermediate English (B2)

🏖️ Benefits

• Welfare Budget for services • Home Workstation Budget • Mental Health Support with free sessions • Discount on grocery with Everli.com • Flexible working conditions

Apply Now

Discover 100,000+ Remote Jobs!

Join now to unlock all jobs

Discover hidden jobs

We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.

Head start against the competition

We find jobs within 24 hours of being posted, so you can apply before everyone else.

Be the first to know

Daily emails with new job openings straight to your inbox.

Choose your membership

Loved by 10,000+ remote workers
🎉$6 / week

Cancel anytime

MOST POPULAR
🥳$18 / month
$24
Save 25% vs weekly

Cancel anytime

BEST VALUE
🥰$54 / year
$216
Save 75% vs monthly

Cancel anytime

Wall of Love

Frequently asked questions

We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.

Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!

New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.

Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.

Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

Choose your membership

Loved by 10,000+ remote workers
🎉$6 / week

Cancel anytime

MOST POPULAR
🥳$18 / month
$24
Save 25% vs weekly

Cancel anytime

BEST VALUE
🥰$54 / year
$216
Save 75% vs monthly

Cancel anytime

Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@remoterocketship.com