Everli is on a mission to help people achieve peace of mind, simplifying life when shopping for groceries. No more queuing, no more parking, no more carrying heavy weights: Everli’s dream is to bring only the good part of grocery shopping, directly at home.

We are in this since 2014 and now we are the main European e-grocery marketplace. Our team has grown to 200 people and we signed more than 100 partnerships with retailers and CPG companies, we serve more than 80 provinces around Europe and - what matters most - we’ve delivered groceries more than 3 million times. 
 
Our fast-growing international team is located in Italy (with headquarters in Milan & Verona) and Poland (Warsaw), with more than 16 different nationalities and a lot of team members working remotely. Despite being spread all over the world, we like organizing company off-sites, parties, events and aperitivi to strengthen the Everli culture. We are large-hearted, focused on the future and very devoted to the mission: ownership and entrepreneurship are actively encouraged and we move fast to make things happen.

Everli

Backend Engineer

Develop high-quality scalable software for Everli's grocery marketplace.

• Join a small distributed team of developers with decision-making autonomy
• Part of an autonomous and heterogeneous squad working with Product, Design, and Analytics
• Responsible for finding solutions for complex problems and owning the process
• Ship high-quality, well-designed, well-tested, and scalable software

Customer Support

Provide customer support and manage orders for a leading grocery marketplace.

• Manage daily contacts with Customers and Shoppers
• Take care of logistics issues and Orders Assignation
• Process customer orders, inquiries or complaints
• Maintain proper administration of order information
• Execute cash collection in line with payment terms
• Report bugs related to apps
• Responsible for product recalls
• Prevent and manage frauds
• Answer technical questions and resolve difficulties
• Familiarize with new products and services

Customer Care Specialist

Support Italian customers during the grocery shopping experience via multiple channels.

• Manage daily contacts with Customers and Shoppers for order cycle support
• Handle logistics issues and order assignation
• Process customer orders, inquiries, or complaints as first line of support
• Maintain proper administration of order information
• Proactively execute cash collection
• Report bugs related to apps
• Responsible for product recall and fraud management

Customer Care Specialist (Categorie Protette)

Data Scientist

Develop algorithms for a leading online grocery marketplace to enhance customer experience.

• Join a distributed team of data scientists
• Responsible for building and evolving algorithms
• Own the process from analysis to final delivery

Data Scientist Core

Analyze data to improve product experience for online grocery shopping.

• You will join a distributed team of data scientists with decision-making autonomy: you will be responsible for your work.
• You will explore our data in order to find and test new product ideas: from customers’ and shoppers’ behaviors to logistic optimization and many others.
• You will support the Product team and stakeholders in deep diving their hypothesis and pursuing a data driven approach in order to prioritize activities and features.

Remote Jobs at Everli

Everli

Backend Engineer

Everli

Customer Care Specialist

Everli

Customer Care Specialist (Categorie Protette)

Everli

Data Scientist Core

Everli

Data Scientist - Product Analyst

Everli