Lead Product Designer - AI-based Digital Commerce

August 24

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Expedite Commerce

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eCommerce • Payment Processing • CPQ • Digital Sales Room • Subscription Billing

51 - 200

Description

• You are intelligent, skilled, and approachable. • A genuine tech professional with a passion for business; an enthusiast who seamlessly tackles tough challenges using the most powerful tools. • You're the one who can listen to a client’s technical concerns and then relay back solutions directly, concisely, and precisely; steering discussions directly to efficient results. • You make the complex simple. • As part of the Expedite Commerce team, every day is an opportunity to evolve, advance your career, and unlock your potential while working as part of a close-knit global team of technologists. • If you thrive on creating high-performance solutions, we invite you to join us on this dynamic journey. • You will play a pivotal role in shaping and creating future-ready product designs. • You will be responsible for creating engaging and intuitive user experiences across our digital platforms. • You will be responsible for designing and refining user journeys that achieve defined business outcomes, using a combination of innovative design thinking and user-centered methodologies. • This role demands a strong business acumen to actively participate in discussions that translate complex business needs into seamless user experiences.

Requirements

• Experience in designing SaaS-based eCommerce, storefronts, partner portals, customer portals, digital engagement, digital sales room oriented applications. • Experience in designing B2B applications ideally in SaaS, IoT, or Manufacturing segments. • Strong comprehension, problem-solving, and communication abilities; with a proven track record of effectively leading user design processes. • Strong understanding & experience working directly with customers to define and drive design processes. • The ability to effectively communicate with both technical and non-technical stakeholders; comprehending and conveying clear goals, Journeys, and solutions. • Demonstrable capabilities as a Leading/Principal UX Designer on SaaS platforms utilizing AI for higher efficiency & productivity. • Good understanding of logical data models, high-level technical concepts and ability to use them in the design process. • Familiarity with Salesforce platform or other CRM software will be a plus. • Familiarity eCommerce Platforms like Shopify B2B, Commerce Cloud, Adobe Commerce or other eCommerce software will be a plus. • Foundational understanding and interest in AI-driven design tools and methodologies. • Skilled in researching market trends and UX guidelines to develop unique and valuable user experiences. • Proficient in tools such as Adobe XD, Sketch, Figma, UXpin, and AI-enhanced tools. • Familiarity with user testing and feedback integration into design processes. • Understanding of design systems, with the ability to follow them, maintain, and grow.

Benefits

• Health Insurance, PTO, and Leave time • Ongoing paid professional training and certifications • Fully Remote work Opportunity • Strong Onboarding & Training programs