Expedock
Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. We are on a mission to build the powerful data infrastructure that will drive unprecedented efficiency and profitability to all players in the industry.
Artificial Intelligence • Robotic Process Automation • Logistics • Supply Chain Management • Technology
51 - 200 employees
Operations Manager
February 15
Expedock
Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. We are on a mission to build the powerful data infrastructure that will drive unprecedented efficiency and profitability to all players in the industry.
Artificial Intelligence • Robotic Process Automation • Logistics • Supply Chain Management • Technology
51 - 200 employees
📋 Description
• Work and coordinate with Expedock’s key accounts to understand and learn their business and supply chain processes • Propose and implement procedures on timely and efficient delivery of Service Level Agreements (SLA) for customers • Ensure services committed to customers are delivered • Ownership of assessing the profitability of customers and tracking how much revenue lost from existing customers • Coordinate with Product team and Engineering team to enhance processes • Assure that the team you manage is delivering at 100% accuracy • Train & manage team to deliver on service level agreements on quality standards, timelines and budget • Device approach to progress towards return, profit and loss • Implement strategies based on costing analysis, and pricing recommendations
🎯 Requirements
• Self-starter and an influential systems thinker with a passion for operational excellence • 1-2 Years of supply chain experience • Operations and account management background • Fast learner with ability to quickly understand operational problems
🏖️ Benefits
• Competitive compensation package • A very dynamic team and fun colleagues to work with • Fully-remote work set-up • Learning and mentorship from the best startup talent based around the world
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