Experian
Experian unlocks the power of data to create opportunities for consumers, businesses and society.
Data • Credit • Data Management
10001 employees
Founded 1996
Client Care - Indirect Support Representative
3 days ago
Experian
Experian unlocks the power of data to create opportunities for consumers, businesses and society.
Data • Credit • Data Management
10001 employees
Founded 1996
📋 Description
• General support for all Reseller and Public Sector clients • Customized set ups (subcode creation and/or pricing implementation) • High Touch Reseller Assignments managing entire support relationship • Aid clients or sales with set up or billing inquiries • Handle client escalations from calls/emails/surveys • Maintain and update critical account and pricing tables • Educate customers on new and existing products, policies and procedures • Attend Sales/Client meetings • Help with special projects • Participate in annual audit of Client Care procedures and job aids • May lead training and/or demonstrations for specific products or client responsibilities • Ensure access to MyExperian Portal • Coordinate and prioritize support efforts between multiple Experian departments.
🎯 Requirements
• English test 70 or higher (prefer 72+) • 2+ years of experience • Knowledge of Excel (can maintain complex spreadsheets) • Good organization and strong communication skills.
🏖️ Benefits
• Medical, life and dental insurance • Asociación Solidarista • International Share Save Plan • Flex Work/Work from home • Paid time off • Annual Performance Bonus • Education Reimbursement • Family Bonding • Bereavement Leave • Referral Program • and more.
Apply NowSimilar Jobs
January 19
Join TreviPay as a Customer Support Representative to enhance customer experience in B2B payments.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.