Solutions Architect - CRM

April 11

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Experian

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Experian unlocks the power of data to create opportunities for consumers, businesses and society.

Data • Credit • Data Management

10001 employees

Founded 1996

📋 Description

• Focus on developing personalized, cross-channel solutions. • Integrate data, business rules, and ML models across touchpoints. • Deliver a dynamic, relevant customer experience. • Lead solution workshops and develop detailed business, functional, and technical requirements. • Guide collaboration across teams, translating strategic vision into capability models and solution design approaches. • Develop data models, transformations, structures, flows for communication and use within internal teams. • Design and develop solutions that enhance and integrate with the ECS marketing and ad technology stack. • Collaborate for end-to-end solution design of personalized customer journeys, automated trigger messages, and marketing campaigns. • Conduct build vs buy assessments and develop cost/benefit analysis. • Prototype and integrate tools into the existing Marketing Tech stack.

🎯 Requirements

• 5+ years of marketing technology and customer data solutions architecture experience. • Expertise with enterprise customer data, ESP, Ad Tech, and personalization technology and solutions. • Advanced expertise in customer journey development, campaign management, and marketing platform implementations. • Knowledge of large-scale customer data and digital marketing technology domains. • Advanced data development skills in SQL, Python, and API integrations. • Experience with concept-to-launch solution design and execution of multi-channel digital marketing and CRM programs.

🏖️ Benefits

• Great compensation package and bonus plan. • Core benefits including full medical, dental, vision, and matching 401K. • Flexible work environment, ability to work remotely, hybrid, or in-office. • Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays.