Extend Your Team
Extend Your Team is a professional outsourcing service that connects businesses with skilled, vetted professionals to improve operational efficiency and achieve measurable results. Utilizing their proprietary Smart Talent System™, they streamline hiring processes, reduce inefficiencies, and empower organizations to scale quickly and effectively. Extend Your Team caters to a diverse range of industries, providing tailored solutions for business leaders, startups, and growing organizations looking for reliable and capable team members who can deliver immediate ROI.
E-Commerce Customer Support Specialist
December 2, 2024
Extend Your Team
Extend Your Team is a professional outsourcing service that connects businesses with skilled, vetted professionals to improve operational efficiency and achieve measurable results. Utilizing their proprietary Smart Talent System™, they streamline hiring processes, reduce inefficiencies, and empower organizations to scale quickly and effectively. Extend Your Team caters to a diverse range of industries, providing tailored solutions for business leaders, startups, and growing organizations looking for reliable and capable team members who can deliver immediate ROI.
📋 Description
• This is a remote position. • Join our team during the night shift. • Provide exceptional support via phone, email, and chat. • Help customers navigate e-commerce platform, resolve issues, ensure a positive shopping experience. • Work during US business hours and occasional weekends due to business needs. • Document customer interactions and feedback in CRM system accurately. • Collaborate with team to improve processes and enhance customer experience.
🎯 Requirements
• Previous experience in customer service, preferably in the e-commerce industry. • Excellent verbal and written communication skills. • Strong problem-solving abilities and attention to detail. • Familiarity with CRM software and e-commerce platforms is preferred. • Ability to work independently and manage time effectively during night hours. • Availability to work in US business hours.
🏖️ Benefits
• Enjoy HMO after your 1st month, no need to wait for 3 months or 6 months! • Vacation Leaves after 6 months! • Paid on US Holidays when your client's business is closed • Internet reimbursement of up to $50/month • Birthday cake courtesy of HMO partner! • Discounted monthly rate in Gold’s Gym for you and two more friends/family! • Free Eye Check-Up and discount at Sarabia Optical • Discount card from Coffee Bean and Tea Leaf • Discount codes from Grab.
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