Sales Support Representative

November 9, 2024

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Logo of Extreme Networks

Extreme Networks

Extreme Networks is a global leader in cloud networking solutions. The company specializes in providing wired and wireless LAN infrastructure, network security, and cloud-based network management services. Their products and solutions, such as ExtremeCloud™ IQ and Network Fabric, are designed to simplify IT operations through automation and intelligent management. Trusted by more than half of the Fortune 50 companies, Extreme Networks helps organizations securely connect devices and applications, improve operational efficiency, and enhance customer experiences. The company is recognized for its leadership in the Gartner Magic Quadrant™ for Wired and Wireless LAN Infrastructure.

Switching • Wireless • Security • Cloud Management • Network Management

Description

• This is not a sales commissioned role. • We are seeking bright, articulate, and self-motivated candidates who have a desire to grow their career. • Selected candidates will have a strong work ethic and enthusiasm who demonstrates initiative and professionalism. • Drives productivity back to field through close customer/partner relationships to increase revenue through managing pipeline, forecasts, generating quotes, Discount Approval’s/ Pricing Strategies, and being available for customers, partners, distributors and Extreme field when needed. • Serve as the central point of contact for the assigned territory and assist the field sales staff in attaining their monthly/quarterly/annual quota. • Create quotes and configurations for customers and partners as well as facilitate any special pricing requests/deal registration requests. • Cultivate customer relationships and uncover additional projects. • Directly manage customer/partner opportunities through close. • Act as a liaison with all departments to assist in closing deals quickly and make Extreme Networks easy to do business with for both our customers and trusted business partners. • Facilitate in the delivery of sales campaigns and promotions for the defined territory. • CRM administration in support of Extreme Networks field sales organization. • Perform other operational and administrative duties in line with the strategic regional directives. • Assist in managing SFDC Forecasts/Clari Forecasting.

Requirements

• Business experience preferably in a Customer Support / Sales Support role. • Strong organizational and administrative skills required. • Experienced knowledge of MS Office suite. • Ability to work well in a fast paced, team environment. • Knowledge of Extreme Networks technologies is advantageous. • Strong communications skills. • Possess energetic and enthusiastic demeanor. • Discipline to manage time across multiple simultaneous tasks. • Experience with CRM / SalesForce.com helpful. • Fluent in English and Portuguese or Spanish required.

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