Fire Systems Service Engineer

March 15

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FAFS Fire & Security

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FAFS Fire & Security is a company based in Greater London, specializing in comprehensive fire safety and security solutions. Founded in 1988, FAFS offers a range of services from fire protection to security system design, installation, and maintenance. The company is highly regarded for its expert services, providing tailored fire alarm systems, fire suppression solutions, and security monitoring systems. FAFS is committed to protecting its clients' people, property, and assets, ensuring safety and compliance with premier industry certifications. With over 36 years of expertise, FAFS is a trusted partner in safeguarding what matters most.

Fire Detection • Aspirating Systems • Fire Extinguishers • Fire Risk Assessments • Fire Suppression

51 - 200 employees

Founded 1988

🔐 Security

📋 Compliance

📋 Description

• Service Engineer - London & Surrounding Regions • FAFS Fire & Security specialise in designing, installing, commissioning and servicing automatic Fire Detection, Protection and Alarm Systems in and around Greater London. We are currently looking to appoint a new Service Engineer specifically covering the London region. • Service Fire and associated systems in line with the current regulations. Liaising with relevant departments to ensure best practice and the most cost-effective solution. To complete and return all Company documentation and certification to comply with the Company’s ISO 9001 systems and procedures. To work as a team with colleagues and Service Manager to enhance the Company’s reputation in quality and customer service. • Carry out scheduled routine servicing in a timely, efficient, and cost-effective manner in line with our Company’s quality standards • Carry out all other necessary works required at customer premises in accordance with our Company’s quality standards • Support the rota schedule as required to maintain a reliable and responsive out of hours service for our customers • Effectively communicate with our customers to ensure a good understanding of system and site status, particularly system defects that affect its correct function • Indicate to our client’s customers any Fire Safety information relevant to the site • Plan own work, including routine service/maintenance visits, emergency call out requirements and remedial repairs and minor additions to existing installations in line with service administration guidance • Ensure legible and timely completion of our clients’ paperwork as required • Be responsible for the management and security of own equipment stock in an efficient and economical manner by determining stock levels in relation to work activities and ordering stock items as and when appropriate • Operate in accordance with our client’s requirements, Company and customer’s quality standards and health and safety requirements • Discuss and recommend suggestions for system/service improvement with Line Manager

🎯 Requirements

• Minimum of 3 years experience in a like for like or similar role. • Full and detailed understanding of BS5839 Part 1 • Has a comprehensive understanding of the causes and cures of fire alarm problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as changes to the fire detection, alarm systems • Basic Electrical Safety training (ECA) • Manufactures training in all other equipment required. This may include VESDA, Radio and Fire Suppression and will be decided by the Line Manager based on regional needs Standards BS7671 (if involved in installation work) BS5839 Part 1 BS6266 where required • To operate business procedures within the framework of BN EN ISO 9001:2000 • Preferred knowledge and capabilities on working on manufacturers Siemens and Gent analogue Fire alarm systems

🏖️ Benefits

• Basic Salary – £42,000 subject to experience • Fully equipped company vehicle • Royal London Pension • Life Assurance 4x Salary • 22 days Paid Holidays plus Bank Holidays • Additional holiday day for each full year of completed service (up to 25 days) • Paid Candidate Referral Scheme – up to £1,000 per referral, unlimited referrals. • Mental Health & Well-being Scheme • Employee Recognition Scheme • Development and progression opportunities