FanDuel
FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the North America, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media, including FanDuel, Stardust Casino and TVG.
1001 - 5000 employees
💰 Series E on 2017-09
VIP Team Manager - Midwest
April 2
🇺🇸 United States – Remote
💵 $102k - $127k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👔 Manager
🦅 H1B Visa Sponsor
FanDuel
FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the North America, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media, including FanDuel, Stardust Casino and TVG.
1001 - 5000 employees
💰 Series E on 2017-09
📋 Description
• FanDuel Group is looking to expand its VIP department • Recruit a VIP Team Manager to look after important clients and oversee VIP account managers • Directly manage a portfolio of loyal customers and build relationships • Ensure excellent customer experience • Operational flexibility to meet evolving business needs
🎯 Requirements
• Minimum 4 years of experience in high end customer service field preferred • People management experience preferred • Excellent verbal and written communication skills • High level hospitality experience preferred • Knowledge of online gaming industry essential • Passionate about providing top level service • Confident and people focused personality • Excellent analytical skills and experience with Excel • Strives to meet targets and deadlines • Excellent organizational and planning skills • Understanding of Marketing processes preferred • Willing and able to work non-traditional business hours • Travel for this role is expected around 25% of the time
🏖️ Benefits
• Array of health plans • Programs for fertility and family planning • Mental health support • Fitness benefits • Generous paid time off (PTO & sick leave) • Annual bonus opportunities • Long-term incentive opportunities based on performance • 401k with up to a 5% match • Commuter benefits • Pet insurance • Paid personal time off • 14 paid company holidays
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