Communications Manager

5 days ago

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Logo of Fannie Mae

Fannie Mae

Fannie Mae is a government-sponsored enterprise that serves homebuyers, homeowners, and renters by creating solutions to expand equitable access to affordable housing. It supports lenders in providing affordable mortgages for single-family and multifamily housing. Fannie Mae also offers educational resources for homeownership and financial literacy, including tips on managing financial uncertainty and understanding mortgage options. Furthermore, the company is involved in capital markets to reduce risk and enhance housing finance liquidity, as well as engaging in initiatives for sustainable bonds and environmental, social, and governance (ESG) efforts.

Mortgage β€’ Processing β€’ Securitization β€’ Financial Services

5001 - 10000 employees

Founded 1938

πŸ’Έ Finance

🏠 Real Estate

πŸ“‹ Description

β€’ Oversees and manages development and implementation of communication and/or marketing strategies to support the firm's products and services. β€’ Serves as a day-to-day lead between group and business area management, providing strategic counsel and implementation support of communications and/or marketing strategies and initiatives. β€’ Monitors client satisfaction and proactively addresses any client issues. β€’ Identify, understand and resolve client issues. β€’ Thinks creatively and provides strategic solutions. β€’ Builds client commitment and engagement around strategy. β€’ Adds value and creates impact for clients. β€’ Establishes a trusted advisor relationship with clients and is considered a strategic partner in achieving partners' business goals and objectives. β€’ Collaborates both within own group and across divisions to establish effective working relationships. β€’ Accountable for self and team. β€’ Demonstrates independent thinking and solid decision-making skills. β€’ Uses good judgment when handling assignments, solving problems, and addressing challenges. β€’ Does not just report problems, but proactively offers solutions. β€’ Coaches and mentors team to achieve performance goals that are aligned with division and company goals. β€’ Identifies career development opportunities for direct reports. β€’ Provides frequent, informal feedback to subordinates to aid in individual career growth and development. β€’ Delegates work effectively. β€’ Monitors workload of direct reports to ensure clients' needs are met, team members are appropriately challenged, and resources are maximized to deliver efficient and effective solutions. β€’ Plans, documents, and manages the performance of subordinate managers and/or staff. β€’ Provides for professional or technical growth through assignment, mentoring, or training. β€’ Seeks to understand the direction of the company. β€’ Serves as a role model for delivering the company's messages and supporting its vision. β€’ May manage the budget for area of responsibility.

🎯 Requirements

β€’ Bachelor's degree or equivalent β€’ 6 - 8 years plus a minimum of 2 years management experience

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