Site Reliability Engineer - Senior

September 15

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Description

• Provide technical knowledge to stakeholders and end users ensuring continuous normal operations. • Drive bank quality initiatives supporting applications product life cycle while enhancing applications architecture and software design. • Ensure supported applications are functioning and available by developing solutions to minimize downtime and maximize performance. • Works under moderate supervision to provide technical assistance and operational guidelines for business operations and application development. • Provides rotational 24x7 on-call support as necessary by the business. • Assist with data analysis, capacity plans, and execution of contingency plans. • Analyze moderately complex customer needs to create solutions within an increasing scope. • Design, code, and test high-quality, performant, secure solutions with limited assistance. • Collaborate in identifying repetitive and scalable tasks and automate them with minimal guidance. • Implement and maintain dashboards based on current operational needs. • Test and ensure that all infrastructure components meet performance and capacity standards.

Requirements

• Ability to read, comprehend, and create complex technical documentation. • Ability to read and comprehend business operational requirements. • Demonstrated ability to analyze complex and communicate complex technical analysis to technical and non-technical audiences. • Strong communication skills; verbal & written. • Ability to articulate clear and concise instructions and resolutions. • Experienced baseline knowledge of AWS Cloud Platform technologies, infrastructure, and practices in production environment for engineering and Development of operational need, including CloudWatch, Cloud Trail, ECS, Lambda, Canaries, DynamoDB, RDS, PostgreSQL, S3, API Gateway, Elastic Load Balancer, OpenSearch, Grafana, AWS X-Ray, SQS, Fault Injection Service (AWS FIS). • Engineering and development for operational needs using GitLab, CDK (preferred), Terraform, Grafana, OpenSearch, Docker and CI/CD pipeline. • Coding languages, such as Python, Typescript, NodeJS, .NET, Java, Infrastructure as Code, Configuration as Code, Alerts and Monitoring as Code. • Familiar with Deployment patterns and version control, Familiar with ITIL framework, Resiliency concepts and Disaster Recovery, and Chaos Engineering.