Ecommerce Marketplace Manager

February 16

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Feedonomics

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Feedonomics is a premier product feed management platform that helps brands and retailers optimize their product data for eCommerce channels. The company offers a comprehensive solution that includes data ingestion, standardization, optimization, and syndication to enhance product visibility and drive sales across various marketplaces. With a dedicated support team available 24/7, Feedonomics ensures that its clients can manage and synchronize their product feeds efficiently to achieve greater ad performance and improve sales outcomes.

Feed Optimization • Omnichannel advertising • Google Shopping • Amazon • Bing Shopping

201 - 500 employees

Founded 2014

🛍️ eCommerce

☁️ SaaS

🤝 B2B

📋 Description

• The Manager, Enterprise Operations – Marketplace is responsible for training and coaching Enterprise Feedonomics Feed Managers while supporting client retention efforts. • This role provides expert guidance on the Feedonomics platform, FeedAMP, and the various Marketplace channels we support. • Key responsibilities include overseeing the Feedonomics Marketplace Channel business to ensure a best-in-class client experience, managing client relationships and partnerships, handling escalations, and driving client retention. • Additionally, this role plays a critical part in identifying existing growth opportunities in partnership with Sales teams.

🎯 Requirements

• 3 years of leadership experience, directly managing technical teams • 3 years of experience in eCommerce data feed management, preferably within Marketplace platforms such as Amazon, Walmart, and Target+ • 3 years of client escalation management experience • 3 years technical experience in data feed management, SaaS platforms or eCommerce • Strong ability to build, motivate, and develop high-performing technical teams, driving them to exceed expectations • Excellent relationship management, organizational, and project management skills • Ability to thrive in a fast-paced environment, effectively managing multiple priorities • Strong business acumen and a growth-oriented mindset

🏖️ Benefits

• Remote work set-up • Competitive pay • Unlimited PTO for salaried positions and up to three weeks for hourly employees • Medical, dental, vision (VSP) insurance, HSA, FSA, life insurance, and more • 401K retirement plans with company match • Family benefits, such as parental leave, transition benefit for new parents, newborn sick leave, adoption assistance, pet insurance and more • Internal Feedonomics skill certifications • Virtual and in-person team events • FeedoFUNds, a dedicated budget to foster and build relationships across the company for team events • Employee Resource Groups (ERG) • Referral bonus program