Technical Operations Engineer

December 18, 2024

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Fieldguide

Fieldguide is a modern, award-winning AI platform designed for advisory and audit firms. It helps streamline engagements, increase efficiency, and improve client satisfaction through its end-to-end engagement analytics. The platform supports various services, including risk advisory, cybersecurity and privacy, regulatory compliance, SOC readiness and audits, IT audits, and financial audits. Fieldguide integrates with popular productivity and IT tools to provide a seamless user experience, allowing for automated management of requests, documents, and reports. Trusted by top industry firms, Fieldguide enhances the practice of audit and advisory services with AI-driven innovations that save time and improve margins.

Compliance Software • Compliance Audit & Advisory • Audit Engagement Software • Workflow Automation & Artificial Intelligence • Enterprise Cloud

📋 Description

• About Us: Fieldguide is establishing a new state of trust for global commerce and capital markets by automating and streamlining the work of assurance and audit practitioners. • About the Role: TechOps Engineers at Fieldguide are pivotal in bridging Engineering, Customer Support, and IT to drive automation and operational excellence. • What You’ll Do: Write code and tools to streamline operations, act as a primary responder to technical incidents, support internal IT processes, monitor system performance, ensure systems adhere to security best practices, collaborate with teams, and maintain comprehensive documentation.

🎯 Requirements

• Degree in Computer Science, Information Technology, or equivalent experience. • 2+ years in a TechOps, IT, Engineering, or DevOps role. • Proficiency in Python or JavaScript plus basic software engineering knowledge. • Strong SQL skills and knowledge of database technologies. • Experience working with APIs. • Experience with automation tools like Cypress or similar. • Experience with version control and CI/CD pipelines. • Experience working with AI and LLMs. • Familiarity with macOS and IT management. • Familiarity with monitoring tools such as Datadog and Sentry. • Familiarity with cloud platforms such as AWS, Azure, or GCP. • Familiarity with containerization and orchestration tools such as Docker and Kubernetes. • Understanding of networking concepts, including TCP/IP, DNS, and load balancing. • Excellent problem-solving and analytical abilities. • Strong written and verbal communication skills. • Ability to work independently and collaboratively in a fast-paced environment. • Extremely detail-oriented with a commitment to maintaining high-quality standards.

🏖️ Benefits

• Competitive compensation packages with meaningful ownership • Unlimited PTO • 401k • Wellness benefits, including a bundle of free therapy sessions • Technology & Work from Home reimbursement • Flexible work schedules

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