Pre-Sales Solutions Consultant

January 14

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Logo of Firstup

Firstup

Firstup is a comprehensive employee experience platform designed to deliver highly personalized communication at scale. It offers an intelligent communication platform that connects with any environment, while ensuring data security and infrastructure integrity. Firstup's solutions aim to engage employees through various channels including email, mobile apps, and intranet, making every interaction meaningful across the employee journey. The platform integrates seamlessly with tools like Microsoft 365 and ServiceNow to enhance service management and workforce productivity.

πŸ“‹ Description

β€’ Improve employee experience at every moment that matters. β€’ Communication pipeline for the world's workforce, serving 40 of the Fortune 100 companies. β€’ Engage employees from hire to retire, and deliver engagement insights to help companies support, promote and retain their talent.

🎯 Requirements

β€’ 5+ years in Client facing roles: Pre-Sales Engineer, Solutions Engineer, Solution Architect, Solutions Consultant, or similar. β€’ Must have experience with Enterprise SaaS applications software/solutions. β€’ Distinct passion for technology and curiosity to understand the marketing and communications technology landscape and technical integrations. β€’ Familiarity with API, Authentication, integration concepts. β€’ Familiarity with data and privacy laws such as GDPR and CCPA for SaaS companies. β€’ Demonstrable verbal and written communication skills, especially in communicating complex technical conversations to a non-technical audience and handling customer questions and objections. β€’ Problem-solver mentality with the ability to address matters proactively, come up with creative solutions, implement feedback, and plan for the future. β€’ Great team player with strong team and cross-departmental collaboration skills. β€’ Proven ability to manage multiple projects simultaneously while maintaining attention to detail and organization. β€’ Highly self-motivated towards personal and professional excellence. β€’ Enthusiastic, proactive, positive-minded, customer focused, and service-oriented. β€’ Ability to travel up to 25%

πŸ–οΈ Benefits

β€’ Excellent PTO program β€’ Great health benefits β€’ Casual and friendly environment β€’ Remote work β€’ Leadership team believes in your growth

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