Quality Assurance Manager - Release

6 days ago

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FIS

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Information Technology

10,000+ employees

Founded 1968

💳 Fintech

💸 Finance

🏦 Banking

Description

• Manages and mentors a team of Software Test Analysts. • Serves as a project leader and/or subject matter expert and provides input into strategic direction. • Direct the activities of a software quality assurance function. • Develop quality standards for company products and oversee development and execution of software test plans and analysis of test results. • Provides guidance in the preparation of technical appraisals of programming languages and systems, computational software and related technology. • May oversee integration of computers in overall functions of scientific computation, data acquisition transmission and processing. • Selects, develops and evaluates personnel to ensure the efficient operation of the function. • Conducts internal studies and/or audits on client and product development/engineering or operations team activities to evaluate if processes and deliverables fulfill requirements for quality, to uncover errors or deficiencies in processes and deliverables and to identify strengths and opportunities for improvement; studies and audits include issues such as profitability, productivity and quality. • Manages and/or participates in overall audit process. • Monitors applicable business unit work to ensure consistency and compliance with standard processes. • Contributes to the tactical and strategic planning for future quality programs. • Stays current with process-related industry standards. • Communicates quality information throughout the organization. • Supports development and delivery of training in quality matters. • Leads and mentors quality assurance team members. • Other related duties assigned as needed.

Requirements

• Bachelor’s degree in computer science or related field or the equivalent combination of education, training, or work experience. • Thorough knowledge and use of process improvement and quality management methods, tools and technology used to create and support defect-free, application software or business operations processes for which the quality program will be focused. • Considerable knowledge and qualification in company’s standard processes and one or more best practices quality approaches, e.g., CMMI, ISO, six sigma, total quality measurement. • Thorough knowledge and experience conducting risk analyses, quality assessments, audits and/or studies and implementing successful process improvement programs. • Considerable knowledge of the basic principles, processes, phases and roles of application development methodologies and software development life cycles. (SDLC) • Considerable knowledge of the software applications, business operations and processes used within the division. • Skill in understanding clients' needs, establishing credibility and building client relationships. • Considerable skill in analysis, solid decision-making and problem solving. • Skill in basic statistics. • Ability to work collaboratively with others to achieve the company and project goals. • Ability to influence and motivate clients and employees. • Ability to succeed in an agile work environment where cross-functional teams work closely together to ensure requirements are met or exceeded. • Ability to demonstrate interpersonal and teambuilding skills, working with technical and non-technical individuals.

Benefits

• A competitive salary and benefits. • A variety of career development tools, resources and opportunities. • Varied and challenging work to help grow your technical skills.