Senior Practice Manager

November 12

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FIS

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Information Technology

10,000+

Description

• Builds a consulting team and strategy to effectively execute business plan. • Develops consulting offerings to address market opportunities. • Manages key FIS channel relationships such as sales, relationship management, product management, business unit management and others ensuring continued collaboration to drive results for Practice. • Ensures Practice provides industry thought leadership. • Responsible for profit and loss of consulting practice including forecasting and managing to revenue and expense targets and communicating business metrics to senior management. • Ensures generated revenue meets or exceeds plan for FIS Consulting Services Business. • Ensures consulting engagements provide excellent client satisfaction and client loyalty. • Manages consulting personnel including engagement staffing, staff performance/evaluations, effective communication, career planning and succession planning. • Provides resources with right expertise to meet business needs and manage external relationships creating a flexible staffing alternative for peak demand times. • Ensures effective utilization of resources on billable projects, asset development, sales support and thought leadership. • Collaborates with other Consulting Practice Managers to ensure right resources are working on right work to optimize goals for the entire division based on priorities and demand generated. • Attracts and retains talent to meet business needs for practice. • Provides direct sales support throughout entire sales cycle working closely with sales and account management to create and close opportunities including proposal/statement of work development, negotiating pricing, project planning and giving prospect presentations. • Maintains quality client relationships to gain referrals for new clients. • Nurtures relationships, defines consulting engagements to support relationship needs and sells the initiative. • Other related duties assigned as needed.

Requirements

• Bachelor’s degree in business administration or law or the equivalent combination of education, training, or work experience. • Leadership, management, organizational, and team building skills. • Analytical and problem solving skills. • Ability to build relationships with C-level management, peers and others. • Broad knowledge of regulatory requirements, financial institution operations, and risk management. • Speaks and writes fluently. • Listening skills and ability to ensure open and candid two-way communication. • Ability to expresses both facts and opinions clearly and concisely. • Project management, productivity, planning, and workload management skills. • Negotiation skills regarding complex issues • Ability to work well under pressure and keep emotions under control during difficult situations. • Adaptable and dependable in fast-paced, changing business environments. • Strives for continuous improvement. • Chooses the honest, ethical course of action and is consistent in word and deed. • Relevant certification for area of expertise • Relevant aptitude for area of expertise • Willingness to travel at least 50%

Benefits

• A voice in the future of fintech • Always-on learning and development • Collaborative work environment • Opportunities to give back • Competitive salary and benefits