Associate Program Manager - Professional Services
3 hours ago
Description
• The Associate Program Manager position will introduce the applicant to Five9 and Five9 Contact Center Product and Delivery Methodology. • As an entry level contributor to the Professional Services Team, the ideal candidate will be a passionate, ready to learn, be 100% a team player and performer and wanting to develop their skills to becoming a Program Manager. • The ideal candidate is a passionate, self-managed individual who delights customers with their project management and relationship building skills. • Key Responsibilities include effective communication, project management, and collaboration with internal team members. • Key Qualifications seek strong project management skills and customer service experience.
Requirements
• Minimum of 2-3 years experience in project related management, planning or coordination • Experience working in a dynamic, fast past environment • Customer Service environment or Call Center industry experience desired • Exposure to CRM (Custom Relationship Management) and Lead Management solutions is desired • Desire to learn how to manage multiple projects over varying complexity simultaneously while being provided training and management oversight • Ability to work in a remote environment • Highly inquisitive • Excellent verbal and written skills. • Willing to travel on occasion
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