3 hours ago
πΊπΈ United States β Remote
β° Full Time
π’ Junior
π‘ Mid-level
π Program Manager
π½ H1B Visa Sponsor
β’ The Associate Program Manager position will introduce the applicant to Five9 and Five9 Contact Center Product and Delivery Methodology. β’ As an entry level contributor to the Professional Services Team, the ideal candidate will be a passionate, ready to learn, be 100% a team player and performer and wanting to develop their skills to becoming a Program Manager. β’ The ideal candidate is a passionate, self-managed individual who delights customers with their project management and relationship building skills. β’ Key Responsibilities include effective communication, project management, and collaboration with internal team members. β’ Key Qualifications seek strong project management skills and customer service experience.
β’ Minimum of 2-3 years experience in project related management, planning or coordination β’ Experience working in a dynamic, fast past environment β’ Customer Service environment or Call Center industry experience desired β’ Exposure to CRM (Custom Relationship Management) and Lead Management solutions is desired β’ Desire to learn how to manage multiple projects over varying complexity simultaneously while being provided training and management oversight β’ Ability to work in a remote environment β’ Highly inquisitive β’ Excellent verbal and written skills. β’ Willing to travel on occasion
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