Customer Support Representative

14 hours ago

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Flight CX

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

☁️ SaaS

📡 Telecommunications

Description

•Flight builds remote-first customer support teams for growing startups who put people first. •Through a mix of team staffing and consultation, we partner with everyone from early-stage founders making their first support hire to established leaders scaling their teams to help them run outstanding customer experience programs. •We're on a mission to globalize access to careers in customer experience and advance a human-centered model that supports our community of clients, customers, and employees alike. •We’re looking for customer support representatives who share our values of service, inclusion, trust, and cooperation and who are excited about providing top-notch support to our clients and their customers.

Requirements

•Prior customer support experience •Excellent verbal and written communications skills in English as demonstrated by a strong score on an English proficiency test •A high level of empathy and emotional intelligence •Top-notch problem solving skills •Adaptability and a growth-learning mindset •Ability to work full-time during any shift •Available to work Saturday or Sunday

Benefits

•A flexible, remote work environment •Global community of talented teammates joined by a passion for helping others and commitment to supporting one another’s success •Learning and development programs so you can keep growing your skills and career •Early stage startup with lots of opportunity for ownership and impact •Paid time off