Retail Consultant

October 29

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Focal Systems

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computer vision • retail • retail operations • retail automation

51 - 200

Description

• Type: Full-time, salaried employment • Location: Remote in the US with consistent travel to customer sites • This is a roving, travel role working with new customers throughout North America. • You will be responsible for the onboarding and engagement of new customers while representing the customer’s voice to our engineering/product team. • Act as customer's strategic advisor to help define, implement, and adopt best practices • Help customers attain their desired outcomes by monitoring and analyzing store performance to make proactive recommendations that drive results • You will drive change management and adoption by providing exceptional onboarding experience to Focal’s customer base • Be the voice/champion of the customer by proactively addressing barriers and prioritizing enhancement requests to shape Focal product roadmap.

Requirements

• Bachelor's degree or equivalent work experience • Excellent communication, interpersonal and listening skills to connect with all stakeholders to build trusting relationships • Effective change management skills • Willing and able to spend weeks to months at the pilot site, which will vary by customer • Strategic/big-picture thinking skills with high intellectual curiosity to dig deep into customer problems to align value back to their business objectives • Startup mindset and work ethic with ability, motivation, and energy to manage multiple priorities in a fast-paced, unstructured environment independently and as a team • Able to travel as needed to stores throughout North America

Benefits

• Competitive Salary & Attractive Stock • Health Insurance • Paid Time Off • Education grants