Accounts Receivable Specialist

February 26

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ForceMultiply

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ForceMultiply is a company currently in the process of developing its online presence. Despite the website being under construction, they are fully operational and ready to assist clients. The team encourages communication through account managers or direct email submissions for support and inquiries.

51 - 200 employees

Founded 2024

🤝 B2B

🏢 Enterprise

⚡ Productivity

📋 Description

• This is a remote position. • The Accounts Receivable Associate is responsible for managing daily accounts receivable processes and credit operations for a diverse range of retailers, ensuring timely collections from delinquent accounts on behalf of leading cannabis brands. • Collaborate effectively with the invoicing and operations departments, as well as with retailers and brands. • Provide real-time delivery support if payment issues arise. • Manage tasks and workflows assigned through Asana, Front, and ZenDesk platforms. • Maintain a portfolio of retailers and provide consistent and detailed updates. • Coordinate closely with the accounting and invoicing teams to address issues related to retailer credit, discounts, and bounced checks. • Engage with retailers regarding overdue invoices, swiftly resolving any related issues. • Streamline communication between multiple parties (internal and external). • Triage delegated tasks and self-prioritize outreach to account portfolio. • Escalate delinquent account matters appropriately. • Keep management and brands informed of potential collection issues early in the process. • Generate weekly reports on credit and accounts receivable data at the account level and support the accounting team with information necessary for managing allowances for doubtful accounts. • Identify invoices that are likely uncollectible and communicate effectively with all concerned parties. • Cultivate and enhance relationships with retailers to facilitate streamlined payment processes.

🎯 Requirements

• Bachelor’s degree in a relevant field or equivalent professional experience. • 1-3 years of experience in lending, customer service, or collections, preferably within the retail or distribution sectors. • Experience in B2B sectors preferred. • Proficient understanding of accounts receivable and collections procedures. • High energy, motivated, and committed with a professional demeanor. • Exceptional communication skills, both written and verbal. • Skilled in managing challenging conversations and situations with a high level of judgment, professionalism, and empathy. • Strong negotiation and problem-solving abilities. • Highly organized with meticulous attention to detail and excellent record-keeping skills. • Ability to create and maintain procedural documentation. • Thrives in a fast-paced startup environment, adaptable to constant change and comfortable with ambiguity. • Proficient with Google Suite and Microsoft Office, especially Excel. • Enthusiastic about the opportunity to work in the cannabis industry.

🏖️ Benefits

• 10% night time differential • 13th month pay • HMO benefits • equipment package • Opportunities for professional development including the use of AI. • A collaborative and inclusive work environment built on integrity. • Opportunity to participate in the growth of the company. • The chance to work with a global team and make a significant impact on growing businesses.