Mobile Device Management Consultant
October 20
Description
• Provide enterprise-level assistance to customers • Diagnose and troubleshoot software and hardware problems • Help customers install applications and programs • Requirements gathering from Customer on MDM (iOS, Android and Windows) • Design, Implementation and Administration of MDM Infrastructure (Hybrid or Cloud) using Workspace One (Airwatch) • Create and / or review HLD, LLD, SMTD, SOP and Test Cases documents for the solution • Manage and administer Device Management, Application Management, Content Management and Email Management.
Requirements
• Strong knowledge on Apple DEP, VPP and Enterprise Connect implementation • Has good understanding of how Certificate Authority works • Experience in preparing video self-service platform for all users, Windows and Mac • Hand on experience setting up Apple Business Manager • Experience in setting up communications and controls for migrating existing Macs to management • Expertise and knowledge on firewall ports to open to allow Apple Push Notification Service (APNS) and other necessary connections for Mac users • Experience in setting up configuration profiles in alignment with Apple best practices for configuration profiles.
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