January 1
• Interface directly with Formic customers, ranging from C-suite executives to floor level operators, to establish context and an understanding of their operations and their business needs • Derive insights from customer feedback and customer assessments • Establish a vision for new products Formic can offer and the specific unmet customer needs those products address • Prototype, test, and validate proposed solutions and products • Define the product roadmap for new products • Define, validate, and communicate requirements derived from customer feedback, collaboration with Formic’s Marketing, Sales, Product & Solutions, Deployment, and Production Optimization teams, and your own career experience • Conduct studies, interviews, and focus groups to hear the voice of the customers on all levels: Operators, Engineers, Managers, Executives • Collaborate closely with the Software and Product teams to ensure delivery of product roadmap initiatives and milestones • Demo & introduce platform prototypes and deliverables to key customers for feedback and live testing & validation • Continuously capture & track customer feedback on the platform and potential enhancements • Continue to evolve product roadmaps to address newly discovered or previously unattainable unmet customer needs
• Previous experience engaging with and collecting feedback from end users and operators of hardware and/or software products • Willingness to conduct in-the-field technical trials that are moderately technical • Ability to organize, track, and manage deliverables across multiple concurrent projects • Experience with Software Development lifecycle, Scrum process, and project management tools such as Jira • Experience working in a startup or similar agile environment is highly preferred • Exceptional communication and collaboration skills • Motivation and enthusiasm to join a growing, high-impact startup team • Experience supporting technology adoption in a production or manufacturing environment is a plus • Ability to travel up to 30% • Current, valid driver’s license and access to a car (to support travel to customer sites. Formic covers or reimburses travel expenses in accordance with its travel policy.) • Currently located in, or willing to relocate to, the greater Chicago, IL area and able to work at least 3 days/week in our Woodridge, IL facility
• Equity in Formic: your slice of ownership in a fast-growing Series A startup, backed by some of the best investors in the world • 99% coverage on our base Medical, Dental, and Vision insurance plans (75% coverage for dependents) via Blue Cross Blue Shield and Guardian, with buy-up options, as well • FSA & DCFSA • Life insurance, Short-Term Disability, and Long-term Disability plans (covered at 100%) via Guardian • Employee Assistance Program • Paid parental leave • Company-sponsored 401k • Home Office Stipend for remote and hybrid roles • Monthly Phone/Internet Reimbursement • Flexible time off policy and 10+ company holidays • Opportunity to join a talented and diverse team united behind our mission to revolutionize American manufacturing
Apply NowJanuary 1
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