Fortray Global Service Limited
With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services.
IT Recruitment (Permanent, Contract or Temporary Staffing) • Career Switch/Change, IT Training online Bootcamp (Data, Coding, Cyber/Network/Information Security, Cloud, DevOps, AI/ML, UI/UX Business, Project Management, Digital Marketing) • IT Services, Solutions, Consulting (24/7 NOC, SOC, SLA, Remote Support, Break and Fix, Cyber Essential, Network Security, Next Generation Firewall Design, Replacement and Support) • Career Accelerator, Train for 6-Figure Salary (Network Cyber Security, Office 365, • Palo Alto, Check Point, Fortinet, Cisco, and Juniper Firewall and Microsoft Experts
51 - 200 employees
Customer Care Analyst
February 15
Fortray Global Service Limited
With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services.
IT Recruitment (Permanent, Contract or Temporary Staffing) • Career Switch/Change, IT Training online Bootcamp (Data, Coding, Cyber/Network/Information Security, Cloud, DevOps, AI/ML, UI/UX Business, Project Management, Digital Marketing) • IT Services, Solutions, Consulting (24/7 NOC, SOC, SLA, Remote Support, Break and Fix, Cyber Essential, Network Security, Next Generation Firewall Design, Replacement and Support) • Career Accelerator, Train for 6-Figure Salary (Network Cyber Security, Office 365, • Palo Alto, Check Point, Fortinet, Cisco, and Juniper Firewall and Microsoft Experts
51 - 200 employees
📋 Description
• Address and resolve customer inquiries via email, phone, or chat in a professional and timely manner. • Build and maintain strong relationships with customers to enhance satisfaction and loyalty. • Collect, clean, and analyze data using statistical tools and software. • Generate insights from data to support business objectives and recommend improvements. • Prepare detailed reports and presentations for internal stakeholders.
🎯 Requirements
• Fresh graduates or candidates with a master's degree are encouraged to apply. • Strong communication skills with fluency in English (spoken and written). • Academic background or proven skills in data analysis and related tools (Excel, Python, SQL, Power BI, etc.). • Ability to manage multiple tasks and prioritize effectively. • Analytical mindset with attention to detail.
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