Fortray Global Service Limited
With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services.
IT Recruitment (Permanent, Contract or Temporary Staffing) • Career Switch/Change, IT Training online Bootcamp (Data, Coding, Cyber/Network/Information Security, Cloud, DevOps, AI/ML, UI/UX Business, Project Management, Digital Marketing) • IT Services, Solutions, Consulting (24/7 NOC, SOC, SLA, Remote Support, Break and Fix, Cyber Essential, Network Security, Next Generation Firewall Design, Replacement and Support) • Career Accelerator, Train for 6-Figure Salary (Network Cyber Security, Office 365, • Palo Alto, Check Point, Fortinet, Cisco, and Juniper Firewall and Microsoft Experts
51 - 200 employees
Customer Care Intern
February 15
Fortray Global Service Limited
With over two decades of expertise, Fortray excels in IT Recruitment, Training, and Services.
IT Recruitment (Permanent, Contract or Temporary Staffing) • Career Switch/Change, IT Training online Bootcamp (Data, Coding, Cyber/Network/Information Security, Cloud, DevOps, AI/ML, UI/UX Business, Project Management, Digital Marketing) • IT Services, Solutions, Consulting (24/7 NOC, SOC, SLA, Remote Support, Break and Fix, Cyber Essential, Network Security, Next Generation Firewall Design, Replacement and Support) • Career Accelerator, Train for 6-Figure Salary (Network Cyber Security, Office 365, • Palo Alto, Check Point, Fortinet, Cisco, and Juniper Firewall and Microsoft Experts
51 - 200 employees
📋 Description
• Respond to customer/clients queries in a timely and accurate way, via phone, email or chat. • Identify customer/clients needs and help customers use specific features. • Update our internal databases/CRM with information about technical issues and useful discussions with customers. • Monitor customer complaints on social media and reach out to provide assistance. • Share feature requests and effective workarounds with team members. • Gather customer feedback and share with our Product, Sales and Marketing teams. • Assist in training junior Customer Support Representatives. • Update CRM (Change current course to completed modules). • Handle complicated queries which are not resolved by the first contact person.
🎯 Requirements
• Recent graduates with a Bachelor’s degree in Marketing, Communications, Business, or a related field. • Familiarity with our industry is a plus. • Excellent communication and problem-solving skills. • Multi-tasking abilities. • Patience when handling tough case.
🏖️ Benefits
• Monthly stipend provided during the training period.
Apply NowDiscover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.