Ecommerce Merchandiser

August 23

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Framework

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Remaking Consumer Electronics to respect people and the planet

Consumer Electronics • Ethical Tech • Computer Hardware

11 - 50

Description

• Own and maintain internal product data, managing cross-functional inputs to keep data up to date and accurate • Manage product page and laptop configurator updates, including updating and writing product copy, managing creative assets, and localization requirements including translations • Work with both ecommerce and hardware teams to oversee the e-commerce side of full product cycles, from new hardware product launches to end of life processes • Create, update, and maintain web content in content management system, and monitor, problem-solve, and escalate issues to effectively troubleshoot content on live site • Work with the demand planning team to monitor stock availability for all core products in all locales and make page updates as needed • Analyze product performance and report on sell throughs and product opportunities • Work with growth and product managers, design teams, and other stakeholders on on-site optimizations to improve product discovery and user experience, with the goal of improving revenue, conversion rate, and AOV • Develop merchandising plans based on brand mission and customer insights • Collaborate with the marketing team on product-specific content planning with the goal of boosting product awareness and sales • Monitor industry pricing, conduct competitive research, and drive strategic pricing inputs • Suggest opportunities for 3rd party accessories to bring into the Framework Marketplace

Requirements

• Bachelor’s degree or equivalent experience in marketing, business, or a technical field • 3+ years of experience in ecommerce merchandising or relevant experience • Excellent communicator with strong analytical skills • Proficiency using content managements systems for ecommerce platforms • Strong research skills to gather insights on market trends and customer behavior

Benefits

• Competitive salary, equity, and health benefits • Paid company holidays plus 20 PTO days per year • Paid Parental Leave • Flexible work hours and locations, including every other Friday off! • 401K with matching for US employees • The chance to work at a startup that is making a positive social and environmental impact