HomeCare Sales Specialist

6 days ago

Apply Now

Receive Emails with Similar Jobs

FreedomCare

WebsiteLinkedInAll Job Openings

America’s leading home care provider. Hire family or friends for daily care, and the caregiver gets paid.

Home Health Care

501 - 1000

Description

• The HomeCare Sales Specialist role connects with patients and caregivers, promoting FreedomCare. • Work closely with Patients and Caregivers to assist them in the application process. • Provide necessary documentation to ensure services are authorized efficiently. • Deliver high-level customer service through effective case management. • Create quality cases accurately and demonstrate empathy in every interaction. • Achieve monthly performance metrics for cases and call handling. • Act as primary contact for prospective Patients and Caregivers. • Maintain a standard of creating a minimum of 4 Service Records daily. • Maintain 3 hours of talk time each day according to marketing volume.

Requirements

• Experience with telephonic sales • Experience in managing a high volume of inbound and outbound calls • A passion for providing a high level of customer service, including the ability to show empathy, active listening and patience • Ability to articulate case statuses through detailed notes on salesforce • Ability to resolve issues over the telephone with eager clients comfortably • Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues

Benefits

• Competitive compensation • Medical benefits • Retirement plans • Wellness programs • Fun company events • Ongoing learning opportunities