ServiceNow Project Manager - Gen AI

6 days ago

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Fujitsu Network Communications

WebsiteLinkedInAll Job Openings

Communications Network Solutions • Telecommunications • Network Services

1001 - 5000

Description

• Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support. • Develop detailed project plans, including scope, timelines, resource allocation, and budget management. • Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines. • Oversee the migration process from BMC Remedy to ServiceNow, ensuring minimal disruption to business operations. • Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate. • Proactively identify project risks and issues, developing and implementing effective mitigation strategies. • Ensure that the project meets all quality standards and aligns with the client’s business objectives and IT strategy.

Requirements

• Bachelor’s degree in IT, Business, or a related field. • Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred. • A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations. • Strong knowledge of project management principles, methodologies, and tools. • Experience in managing end-to-end IT service management projects, including system migrations and integrations. • Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines. • Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.

Benefits

• The opportunity to architect, design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers • Unrivalled investment and training in you and your career • Stimulating environment offering ongoing learning opportunities • Culture of innovation and inspiration • Competitive salary and generous benefits • A very flexible and creative environment for everyone