Business Process Analyst

November 8

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FYST

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51 - 200 employees

💳 Fintech

🛍️ eCommerce

🤝 B2B

Description

• Process Analysis & Improvement: Analyze and document current business processes, identifying areas for improvement in efficiency, quality, and productivity. • Recommend and implement process changes that drive measurable improvements. • Data Collection & Assessment: Collect data through interviews, document analysis, process observation, and process simulations to understand workflows and dependencies. • Process Documentation: Create detailed documentation, including process maps, standard operating procedures, and flowcharts, to accurately represent current and proposed processes. • Requirements Gathering: Work closely with stakeholders to understand and document their needs, translating them into process and business requirements that support organizational goals. • Collaboration: Collaborate with cross-functional teams, including IT, Operations, and Product, to ensure alignment on project objectives, requirements, and solution design. • Performance Monitoring & Reporting: Develop and track key performance indicators (KPIs) to evaluate the effectiveness of process changes. • Project Support: Participate in project planning, execution, and post-implementation analysis, supporting initiatives that lead to greater process efficiency. • Continuous Improvement: Maintain an ongoing commitment to continuous improvement, staying up-to-date on best practices, tools, and methodologies for process analysis and optimization.

Requirements

• Education: Bachelor’s degree in Business Administration, Information Systems, Business managerial or a related field. • Relevant certifications (e.g., Six Sigma, BPM) are a plus. • Experience: 2-5 years of experience in business process analysis, business analysis, or related fields. • Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret and synthesize complex information into actionable recommendations. • Technical Proficiency: Proficiency in process mapping and analysis tools such as Visio, Lucidchart, or other BPM software. • Familiarity with data analysis tools (e.g., Excel, SQL, or Tableau) is a plus. • Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex concepts to diverse audiences. • Project Management: Experience with project management practices and tools (e.g., Asana, JIRA, or Trello) is an advantage. • Attention to Detail: High attention to detail and accuracy in documenting processes and workflows. • Adaptability: Ability to thrive in a dynamic environment and manage multiple projects simultaneously. • Fluent in English and Russian; WILL BE A PLUS Certified Business Process Professional (CBPP); Experience in fintech, payments and/or processing; Familiarity with ERP systems, CRM software, or other enterprise applications relevant to the industry;

Benefits

• An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market! • Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us; • Work with coworkers who are passionate about their business; • Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews • The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees; • Private health insurance coverage; • 20 days of vacation time; • Bank holidays; • Sick leaves; • Additional birthday day off; • Team building events and corporate parties.