Outside Sales Manager - NSW/ACT

October 29

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G Adventures

WebsiteLinkedInAll Job Openings

adventure travel • travel • life experiences • life changing experiences • social media

1001 - 5000 employees

Founded 1990

💰 Private Equity Round on 2021-02

Description

• Create a business plan to achieve monthly & quarterly targets including growing existing accounts and prospecting new opportunities • Support marketing plans with partners to drive enquiries and conversion • Create a digital roadmap to ensure prominence of G Adventures product on agents social, website and digital platforms • Provide exceptional customer service in every situation • Provide training on all of G Adventures’ Product • Work with both speed and efficiency while consistently displaying compassion and care in every interaction • Handle any booking issues calmly and with empathy • Differentiate your service to provide a uniquely G experience for our agent partners • Connect with our agency partners in person, virtually, over the phone, and via email • Attend partner conferences and training events • Hold regular training sessions to ensure your agents are up to date with G product • Present G Adventures Product to groups of agents and/or clients from 4 to 100+ • Support regional marketing campaigns and initiatives across the travel agency trade space • Ask the right questions to ascertain the needs of each unique agency • Recommend and sell the right trip for the agencies traveller based on their needs • Organise and stick to a call plan, ensuring agents are visited as frequently as they require • Ensure accuracy in recording all sales visits in Salesforce • Maintain superior knowledge of all G Adventures Product and changes • Be the first point problem solver for any of your agent’s bookings • Creating succinct marketing plans with partners to drive enquires and conversion • Ensuring the prominence of G Adventures products on our travel trade partners social, website and digital platforms • Be an integral part of G Adventures amazing company culture and live by the G Adventures Core values.

Requirements

• A love of sales and travel • Travel industry sales experience is essential, on road BDM experience desirable • Ability to understand and demonstrate professional sales presentation techniques • Demonstrated strategic business planning, reporting and data analysis • Strong negotiation skills • Advanced skills in interpersonal relationship management • Effective communication skills, both verbal and written • Problem solving/complaint resolution skills with a focus on the customer experience • Flexible and energetic, with the ability to work independently as well as in a team environment • Ability to navigate and use a variety of computer systems confidently with speed and efficiency • Understanding of, and identification with, G Adventures’ Core Values • Ability to work irregular hours (evenings, weekends and occasionally early starts to train agents before they open) • Regular regional and interstate travel for b2b and b2c events • Valid driver's license and own vehicle required • Domestic and International travel are involved with this role

Benefits

• Competitive salary commensurate with the role • Competitive benefits package • Birthday day off • Vacation time for you to recharge • Enhanced Parental Leave • Learning and growth opportunities • Employee Resource Groups *Applicable based on location*