G Adventures
G Adventures is a leader in small group adventure travel, offering a variety of tours and travel experiences across multiple continents including North America, South America, Europe, Africa, Asia, Oceania, and Antarctica. Established over 30 years ago, the company is dedicated to providing sustainable and responsible travel options that benefit local communities. They offer various travel styles such as solo adventures, family trips, and themed journeys like the National Geographic and Jane Goodall Collections. G Adventures focuses on delivering flexible itineraries, using locally based guides, and ensuring a positive impact through initiatives like Planeterra and G for Good.
adventure travel • travel • life experiences • life changing experiences • social media
1001 - 5000 employees
Founded 1990
💰 Private Equity Round on 2021-02
Travel Consultant
April 10
G Adventures
G Adventures is a leader in small group adventure travel, offering a variety of tours and travel experiences across multiple continents including North America, South America, Europe, Africa, Asia, Oceania, and Antarctica. Established over 30 years ago, the company is dedicated to providing sustainable and responsible travel options that benefit local communities. They offer various travel styles such as solo adventures, family trips, and themed journeys like the National Geographic and Jane Goodall Collections. G Adventures focuses on delivering flexible itineraries, using locally based guides, and ensuring a positive impact through initiatives like Planeterra and G for Good.
adventure travel • travel • life experiences • life changing experiences • social media
1001 - 5000 employees
Founded 1990
💰 Private Equity Round on 2021-02
📋 Description
• Known internally as a Global Connection Officer (GCO) • Role is a sales catalyst, relationship developer, service zealot, organizational wizard, traveller, trainer, problem solver, and company culture enthusiast • Connect with our travellers and agency partners; recommending and selling them the right trips based on their unique needs • Reach monthly sales targets while driving exceptional customer service KPIs • Work with both speed and efficiency while consistently displaying compassion and care in every interaction • Handle any booking issues calmly and with empathy • Differentiate your service to provide a uniquely G experience for our travellers
🎯 Requirements
• German speaker • Minimum 1 years customer service experience, ideally Travel Agency or Call Centre based • A love of sales and travel • Experience using a GDS system, preferable but not necessary • Extensive geographical knowledge & travel experience • Superior selling skills & exceptional customer service skills are required • Excellent verbal & written communication skills • Problem solving/complaint resolution skills • Available to work rotational Saturday shifts, currently 1 per month • Understanding of, and identification with, G Adventures’ Core Values • Flexible and energetic, with the ability to work independently as well as in a team environment
🏖️ Benefits
• Competitive salary commensurate with the role • Competitive benefits package • Birthday day off • Vacation time for you to recharge • Enhanced Parental Leave • Learning and growth opportunities • Employee Resource Groups *Applicable based on location*
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