Travel Consultant

October 17

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G Adventures

WebsiteLinkedInAll Job Openings

adventure travel • travel • life experiences • life changing experiences • social media

1001 - 5000

💰 Private Equity Round on 2021-02

Description

• Known internally as a Global Connection Officer (GCO) • This role is a sales catalyst, relationship developer, service zealot, organizational wizard, traveller, trainer, problem solver, and company culture enthusiast all rolled into one! • Your mission as a GCO is to connect with our travellers and agency partners; recommending and selling them the right trips based on their unique needs. • Reach monthly sales targets while driving exceptional customer service KPIs • Work with both speed and efficiency while consistently displaying compassion and care in every interaction • Handle any booking issues calmly and with empathy • Differentiate your service to provide a uniquely G experience for our travellers

Requirements

• German speaker • Minimum 1 years customer service experience, ideally Travel Agency or Call Centre based • A love of sales and travel • Experience using a GDS system, preferable but not necessary • Extensive geographical knowledge & travel experience • Superior selling skills & exceptional customer service skills are required • Excellent verbal & written communication skills • Problem solving/complaint resolution skills • Available to work rotational Saturday shifts, currently 1 per month • Understanding of, and identification with, G Adventures’ Core Values • Flexible and energetic, with the ability to work independently as well as in a team environment

Benefits

• Competitive salary commensurate with the role • Competitive benefits package • Birthday day off • Vacation time for you to recharge • Enhanced Parental Leave • Learning and growth opportunities • Employee Resource Groups