Gainwell Technologies
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
Pharmacy Technician - Call Center - Remote
March 12
🧀 Wisconsin – Remote
💵 $30.5k - $43.5k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Call Center Representative
Gainwell Technologies
Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.
📋 Description
• Serve as a subject matter expert in pharmacy knowledge and call center operations. • Answer incoming calls, process prior authorization requests accurately, and assist providers with inquiries. • Ensure compliance with all PHI protocols and secure handling of confidential company data according to policy guidelines. • Process prior authorization requests within mandated timeframes and communicate effectively with providers.
🎯 Requirements
• Certified Pharmacy Technician. • At least 2 years of experience as a pharmacy technician in settings such as retail pharmacy, hospital pharmacy, managed care, insurance, or pharmacy benefit management. • Valid pharmacy technician license/certification/registration, as required by state law. • Proficiency with general computer skills, including Microsoft Office, internet usage, and email. • Flexibility to adjust work hours to meet peak demand times.
🏖️ Benefits
• Generous, flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies
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