Senior Client Engagement Consultant

March 13

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $84.8k - $121.1k / year

⏰ Full Time

🟠 Senior

💼 Consultant

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Gainwell Technologies

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Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

📋 Description

• Lead a team of resources who work across projects to ensure implementation teams have the right tools, messaging, and structured engagement approaches to effectively integrate into state Medicaid modernization programs. • Develop reusable engagement strategies, tools, and playbooks that provide a structured approach to client interactions across implementations. • Standardize and refine client engagement frameworks to improve how Gainwell teams navigate complex state Medicaid environments. • Ensure alignment between project-level client engagement efforts and Gainwell’s broader business objectives. • Lead development of client-facing collateral that can be leveraged across multiple implementations. • Distill complex, detailed technical information into executive-level roadmaps and presentations. • Identify common engagement challenges across implementations and develop proactive solutions that reduce risks and improve execution. • Drive consistency in how implementation teams approach stakeholder engagement, issue resolution, and client communications. • Partner with leadership to ensure client engagement continues to evolve as Medicaid procurement models and client expectations change.

🎯 Requirements

• 5+ years of experience in client engagement, business strategy, or program management in Medicaid, healthcare IT, or large-scale public sector programs. • Experience in stakeholder mapping, communication planning, and client relationship strategies. • Demonstrated ability to work across multiple projects, standardizing and improving engagement practices. • Strong written and verbal communication skills, with experience in developing client-facing collateral and executive-level reports. • Knowledge of Medicaid IT ecosystems, multi-vendor program dynamics is highly preferred. • Public sector management consulting experience preferred. • Proven ability to lead teams, delegate tasks, and motivate individuals to achieve project goals.

🏖️ Benefits

• Health (medical, dental, vision) benefits start on day 1 of employment. • Company match 401K and other benefits available within months of starting. • Employees are eligible for flexible vacation policy after ninety (90) calendar days of employment. • Company provided computer for work use.