Director of Network Engineering

5 hours ago

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Logo of Gap Inc.

Gap Inc.

Fashion & Apparel • IT/E-Commerce • Retail • Supply Chain • Inventory Management

10,000+

💰 Post-IPO Debt on 2020-05

Description

• This role is responsible for leading the delivery of global data and voice network. • The role must be capable of working in a matrixed, fast-paced organization while coordinating the delivery of multiple initiatives. • This leader will be hands on with a strong record of accomplishment in design, architecture, and development. • This resource will be expected to mitigate and direct the team in critical situations, driving decisions that are paramount to business outcomes. • This leader must build, inspire, and lead the technical teams.

Requirements

• Experienced leader that can build and manage high performing engineer teams and manage teams cross-functionally. • Proven experience in network automation technologies (automating network, host provisioning, voice services, and call center platforms) – cloud voice and call center as a service, a plus • Ability to design, implement, and troubleshoot Wi-Fi (e.g, access points) and security infrastructure • Experience with CISCO Products, Software Defined WAN (SD-WAN), DevOps, 5G, and virtualization, is required • Demonstrated progressive leadership responsibilities in a large-scale global network in private/on-prem and public cloud environments such as Azure, Amazon Web Services, or Google Cloud Platform • Familiar with open-source technologies and deep knowledge of public cloud offerings (e.g., cloud native load balancers and firewalls) • Experience with traditional, cloud native, or open-source network observability/monitoring tool stack for actionable business or service insights (e.g., Net Spyglass, Thousand Eyes, AppNeta, etc.) • Experience with DevOps & ITIL approach in running a superior service operations & delivery function • Demonstrated ability to prioritize initiatives and features to align with strategic objectives and with business goals; ability to assign recurring tasks and to utilize metrics to measure effectiveness. • Thorough understanding of operational support processes, excellent business acumen and ability to direct team in dissecting and diagnosing complex problems; effectively managing relationships with a broad and diverse group of business partners; comfortably interacts and presents ideas and concepts to senior management • Proficient in management of services globalization – MSP model • Ability to travel as needed

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