MS Consulting Engineer

April 8

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

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GDT - General Datatech

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GDT - General Datatech is a global IT solutions provider that specializes in accelerating digitalization and advancing business goals through the transformation and modernization of platforms, networks, and security. The company offers a suite of infrastructure solutions supported by deep expertise and a flexible service delivery model, ensuring that it addresses the most pressing business needs of its clients. GDT stands out through its industry-leading cybersecurity, cloud and data center solutions, enterprise networking, and collaboration offerings. With over 450 certifications worldwide from leading technology providers such as Cisco, HPE, NetApp, and Fortinet, GDT is recognized for its extensive knowledge and ability to solve complex technology challenges, allowing businesses to enhance competitiveness and profitability. Its comprehensive range of services includes managed services, software and support, professional services, and resourcing, all designed to support digital transformation. GDT is committed to maintaining robust partnerships and delivering superior customer experiences.

Security • Data Center • Cloud • Networking • SmartX Edge

501 - 1000 employees

Founded 1996

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

💰 Private Equity Round on 2021-01

📋 Description

• Monitor all core and customer connections for any potential performance problems and escalate in a timely manner • Troubleshoot, triage, and resolve Level 1 and Level 2 escalations related to hardware, software, or protocols issues • Effectively document all steps taken to resolve identified and/or reported issues • Interact with NOC Agents, Engineering, Vendors, and Customers to facilitate quick resolution of issues in accordance with established processes • Oversees the design, development, implementation and analysis of technical products and systems • Act as the primary point of contact for customers and vendors throughout issue resolution

🎯 Requirements

• Extensive understanding of complex network design • Excellent communication skills • Strong engineering and operational experience in Service Provider networks • Excellent at multi-tasking, time management, and remaining flexible in a highly dynamic environment • Requires strong interpersonal skills with a proven ability to interact with customers while presenting complex technical issues • Must have good knowledge in Cisco routers and Switches (Catalyst and Nexus) • Must have Knowledge in these Firewalls - Palo Alto, Cisco ASA and Cisco firepower • Good Knowledge in Load balancer technology, Packet Shapper and Wireless Technology • Good to have knowledge in Aruba Switches • Must have good knowledge in Call Manager, Cisco Unity Connection and Cisco IM&P • Good knowledge in SIP, H323 Gateways and Expressway connectors • Deep understanding in WebEx Meeting, WebEx Calling and Hybrid Calling • Good to have knowledge in Cisco Contact Center Xpress, Cisco Expressways and MGCP Gateways • Must be completed in anyone of below certification: CCNP Enterprise - Must for Network and Security L3, CCNP Collaboration - Must for Network UC L3, CCNP Security - Good to have, ACSP - Good to have, ACDP - Good to have

🏖️ Benefits

• Career development opportunities • Access to cutting-edge technology • Collaborative environment • Recognition for contributions