Senior Manager - Program Management

6 days ago

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GE

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Oil & Gas • Healthcare • Intelligent Platforms • Renewable Energy • Transportation

10,000+

Description

• Oversee and track a portfolio of site infrastructure and network projects. • Develop and own project and program schedules. • Oversee quality of execution, financials, and ongoing communication. • Own a large portfolio of projects of varying complexity. • Lead a team focused across the digital operations space. • Design, develop, implement and support the use of technology. • Provide management of the tactical Digital Technology plans to ensure they meet current needs. • Maintain the integrity of the systems with applying security best practices. • Manage global IT assets including software licenses and hardware full lifecycle management. • Develop and manage adherence to departmental Change Management and Service Level Agreements (SLAs). • Define, develop, maintain, and test Standard Operating Procedures (SOPs). • Participate in budgeting process and manage IT Infrastructure related projects. • Identify and respond to professional growth needs for all team members. • Foster a work culture that is positive, collaborative, respectful, and capable of driving positive change.

Requirements

• Bachelor’s degree or equivalent knowledge or experience in computer science or “STEM” Majors (Science, Technology, Engineering and Math) with significant experience. • Hands-on experience in 24x7x365 technical operations • Experienced in design, performance, availability, and scalability of the infrastructure. • Demonstrated understanding of Lean Six Sigma principles (e.g., green belt certified) • Knowledge of business and financial principles and practices • Demonstrated ability to manage team/product operations within own budget. • Demonstrated ability to drive projects based on business strategies and customer requirements. • Demonstrated customer focus – manages technical issues in complex, difficult, or stressful situations; evaluates decisions through the eyes of the customer; builds strong customer relationships and creates processes with customer viewpoint. • Skilled in breaking down problems, documenting problem statements and estimating efforts. • Experience providing feedback on performance toward goals. • Experience coaching, mentoring, and developing team members. • Ability to proactively identify and remove obstacles or barriers on behalf of the team. • Ability to take ownership of projects and deliver while mentoring and helping team. • Demonstrated experience influencing across a complex, global matrix organization.