Program Manager

November 9

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Rackspace Technology

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IT as a Service • Multi-Cloud • Managed Hosting • Managed AWS/Azure/Google Cloud Platform/OpenStack/Alibaba • Managed Private Cloud for VMware/Microsoft/OpenStack

5001 - 10000

Description

• As a Program Manager, you will be responsible for leading and overseeing the successful execution of multiple interdependent projects within a program. • You will work closely with cross-functional teams, including project managers, stakeholders, and senior leadership, to ensure that all aspects of the program are delivered on time, within scope, and within budget. • You will play a key role in strategic planning, resource management, and risk mitigation, ensuring that the program aligns with organizational objectives and delivers tangible value. • Key Responsibilities: • Program Planning & Coordination: • Develop, maintain, and communicate the program roadmap, strategy, and goals. • Define program objectives, scope, and deliverables in collaboration with stakeholders. • Create detailed program plans, timelines, and resource allocation strategies. • Monitor and report on progress, performance, and milestones to senior leadership and stakeholders. • Cross-functional Collaboration: • Lead and coordinate multiple project teams to ensure alignment across all projects within the program. • Facilitate communication and collaboration between internal teams, vendors, and external partners. • Manage dependencies and resolve conflicts between projects to ensure program success. • Budget & Resource Management: • Develop and manage program budgets, ensuring cost-effective use of resources. • Allocate and track resources effectively to ensure timely and high-quality deliverables. • Work with finance and procurement teams to ensure alignment with financial goals. • Risk Management & Problem Solving: • Identify program risks and create mitigation strategies to address potential roadblocks. • Proactively address any issues or conflicts that arise, ensuring the program stays on track. • Ensure compliance with regulatory requirements and organizational standards. • Stakeholder Management: • Maintain strong relationships with key stakeholders and executive leadership. • Provide regular updates on program progress, risks, and outcomes. • Lead and facilitate stakeholder meetings to review program status and resolve issues. • Program Execution & Delivery: • Oversee the execution of projects to ensure they align with overall program goals. • Ensure timely delivery of milestones and project outcomes. • Ensure high-quality deliverables, maintaining a focus on efficiency and operational excellence. • Process Design: • Design and standardize organizational business review templates for ELT. • Build, own and manage SOPs, Sales Process Flowcharts in line with continuously changing organizational objectives. • Ensure consistent adoption, implementation and compliance of Sales Processes, Sales Programs and work with internal teams to ensure timely and accurate reporting of KPIs. • Continuous Improvement: • Conduct post-program reviews to identify areas for improvement and incorporate lessons learned into future programs. • Implement best practices and process improvements to enhance program delivery.

Requirements