Senior Change Management Ops Engineer
November 5
Description
• Scope, design, and build scalable, resilient distributed systems for Change Management • Build product definition and leverage your technical skills to drive towards the right solution • Engage in cross-functional collaboration throughout the entire software lifecycle • Lead in design sessions and code reviews with peers to elevate the quality of engineering across the organization • Define, create, and support reusable application components/patterns from a business and technology perspective • Utilize programming languages like JavaScript, TypeScript, Objective C, C#, Dart, Python, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services • Debug application code and troubleshoot interface software • Mentor other engineers • Consistently share best practices and improve processes within and across teams • Assume ownership of existing business processes and services • Drive enhancement and continuously improve the quality of services and end user experience • Support projects migrating from existing platforms to new platforms • Work with senior engineers to define the technical architecture and support the implementation of new hardware standards/services from technical perspective • Build product definition and use your technical skills to drive towards the right solution • Analysis and Estimation skills • Drive proof of concepts to test new technologies with hardware and software, working closely with cyber, network, and telecommunication teams • Assure 24x7 operations and stability of services with high regard for end user experience • Support the creation of the enterprise level roadmap in terms of supporting multiple vendors for future business demands • Provide knowledge share, mentoring, and systems training to junior team members as needed • Contribute to significant business initiatives, attend scrum meetings, and give presentations • Solve difficult problems, learn new technologies, and push the boundaries of what is possible
Requirements
• Experience in change management strategy development • Risk Identification and mitigation • Communication planning and execution • Change progress monitoring and evaluation • Basic working knowledge of hardware Windows OS/Apple OS • Basic experience with installation, configuration, and management of hardware/software • Basic experience with Active Directory and Azure AD • Experience working with vendors for technical support • Basic understanding of the security and compliance needs of the business and how they apply to certificates and secure communication • Basic understanding of Virtual and Cloud infrastructures • Basic understanding of networking protocols, devices, and telephony • Basic understanding and ability to correlate alerts into problem resolutions, including custom alerts with thresholds for greater availability and stability • Strong problem-solving and analytical skills • Strong oral and written communication skills • Ability to excel in a fast-paced environment
Benefits
• Premier Medical, Dental and Vision Insurance with no waiting period** • Paid Vacation, Sick and Parental Leave • 401(k) Plan • Tuition Reimbursement • Paid Training and Licensures
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