Solutions Engineer - Channel

November 27

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Geotab

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gps vehicle tracking • gps fleet management • vehicle tracking device • fleet management software • fleet tracking

1001 - 5000

Description

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions. • Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs. • Participate in and contribute to integration projects, working closely with partners, third-party integrators, and customers to ensure seamless implementation and deployment. • Assess and analyze partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary. • Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product Management teams. • Create and optimize data-driven dashboards for cross-functional use, facilitating informed decision-making and efficient collaboration with a focus on expansion and retention of existing customers. • Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how. • Collaborate with the Geotab revenue generating teams to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention. • Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals.

Requirements

• Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field. • 3-5 years of experience in a relevant technical field, such as software engineering, data analysis, or systems integration, with a focus on customer-facing roles. • Technical knowledge and understanding of telematics, IoT, APIs, and related technologies, working knowledge of hardware integrations is a bonus. • Experience with programming languages, such as Python, SQL, Java, or C#, and experience with API integrations. • Familiarity with data analysis tools and techniques, as well as data visualization tools like Superset or Power BI. • Effective problem-solving and critical thinking abilities, with the capacity to assess customer challenges and propose viable solutions. • Strong communication and presentation skills, including the ability to articulate complex concepts to both technical and non-technical audiences. • Ability to collaborate effectively with cross-functional teams, including sales, product development, and customer support. • A customer-focused mindset, with a commitment to understanding client needs and delivering exceptional service. • Time management and organizational skills, with the ability to manage multiple projects and priorities simultaneously. • Experience with sales or business development, specifically with indirect sales channels. • Desire to stay relevant with emerging technology and the flexibility to adapt to growing market demands. • Ability to travel up to 20% of the time. • Passport required.

Benefits

• Flex working arrangements • Home office reimbursement program • Baby bonus & parental leave top up program • Online learning and networking opportunities • Electric vehicle purchase incentive program • Competitive medical and dental benefits • Retirement savings program