Product Specialist
December 13
Description
• Assist with writing PRDs (Product Requirement Documents) • Low-code and no-code workflow development using tools like n8n and Zapier • Report development with SQL • Assist with help article development and refinement with a focus on optimizing our Customer Support AI chatbot responses • Assist in training and product marketing content development tasks like webinars, email updates, social media posting, editing videos
Requirements
• Strong written and verbal skills in English • Great at learning new technology • A good writer • Workflow automation experience with no code or low code tools like n8n, Make, or Zapier • Experience with leveraging AI tools for automation of any kind • Someone humble, hungry, and sharp • A resourceful problem-solver who can achieve substantial results without a lot of direction • High attention to detail and diligent • B2B SaaS AI agent workflow development experience with low-code tools • Software business analysis including requirements writing and QA • Ability to write SQL • Basic knowledge of software development tasks including: Git • Writing HTML/CSS • How APIs work and how to connect to them with low-code tools • Did some training on software development (e.g. at a code camp or online) • Marketing content development • Sales outbound automation using a tool like clay.com • Video editing • Real estate industry
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